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Personal data

Privacy policy

How Velena collects, uses and protects your information.

Last updated: May 2026. Adapt to Moroccan law 09-08 and GDPR if you target the EU.

Data collected

When ordering or contacting us: identity, contact details, delivery address, purchase history. When browsing: technical and analytics cookies (with consent where required).

Purposes

  • Processing and tracking orders
  • Customer service and warranties
  • Newsletter and offers (with consent)
  • Site improvement and audience measurement

Your rights

You may request access, correction or deletion by writing to the address in our Legal notice.

Retention

Order data is kept for legal billing and warranty periods. Marketing data until you unsubscribe.